Client Service Support Officer

Position: Client Service Support Officer at Scotiabank
Elevate client satisfaction with Scotiabank as a Service Support Officer in Barrie, Ontario. Deliver exceptional service while adhering to compliance and internal policies in this impactful role.

As a Service Support Officer, you will directly contribute to the Private Banking team’s success. This position requires delivering tailored client experiences while ensuring high standards of compliance with all banking operations.

Your role will include managing client interactions, resolving service issues, and supporting the Private Banking Team with accurate transaction processing.

Key Responsibilities:

• Deliver exceptional client experience in all interactions

• Process daily transactions and service requests efficiently

• Handle client complaints and escalate as necessary

• Ensure compliance with regulatory and internal policies

• Champion a high-performance and inclusive work environment

Requirements:

• Strong service orientation and client relationship skills

• Knowledge of banking procedures and compliance regulations

• Experience in transaction processing and service support

• Excellent communication and problem-solving abilities

• Ability to work effectively within a team environment

Bring your dedication to client service and compliance expertise to Scotiabank’s Private Banking team in Barrie.