Casino Rama Resort Guest Services

Position: Casino Rama Resort Guest Services Role
Location: Rama

Become a part of Casino Rama Resort's guest services team as a Guest Service Attendant.

Your role will focus on providing superior service through valet and bell desk duties.

In this full-time or part-time position, you will engage directly with hotel guests, ensuring their needs are met with efficiency and care. You will be responsible for greeting, assisting with luggage, managing valet services, and offering detailed information about resort amenities. Each interaction will showcase your commitment to exceptional hospitality.

Key Responsibilities:

• Greet guests and provide first-class customer service

• Manage parking operations and vehicle handling

• Assist with guest inquiries and room access

• Support luggage handling for check-in and check-out

• Keep work areas clean and accessible

Requirements:

• Proven customer service skills essential

• Must have ten years driving experience

• Valid Ontario Class G2 license necessary

• Ability to handle up to 50 lbs of luggage

• Effective oral and written communication skills required

Support the success of Casino Rama Resort by delivering unparalleled guest services in this engaging role.
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