Guest Experience Manager

Position: Guest Experience Manager at Swiss Chalet
Elevate hospitality standards as the Manager of Guest Experience at Swiss Chalet in Bayfield. Lead a dedicated team in providing exceptional service and a memorable dining experience.

Swiss Chalet is seeking a passionate leader focused on hospitality and training for their Bayfield location. This hands-on role demands a proven track record in front of house management and an innate ability to foster connections with both guests and staff. Key responsibilities include overseeing daily dining operations, coaching associates, and implementing quality controls to ensure a Perfect Guest Experience.

Key Responsibilities:

• Manage daily operations of the dining room

• Ensure compliance with Benchmark Restaurant standards

• Coach and develop team members effectively

• Maintain a focus on the Perfect Guest Experience

• Uphold standards and controls for optimal service

Requirements:

• Previous Front of House Management experience

• Strong leadership and motivational skills

• Ability to connect with guests and staff

• Flexibility to work varied shifts

• Driven and focused on service excellence

Transform dining dynamics while inspiring your team to deliver outstanding hospitality at Swiss Chalet.
#J-18808-Ljbffr