Manager Duty Resort Operations

Position: Manager on Duty for Resort Operations
Location: The Blue Mountains

Shape exceptional guest journeys as the Manager on Duty at Blue Mountain Resort. Drive operational excellence and team synergy in a live-in environment nestled by Southern Georgian Bay.

As a Manager on Duty, you will oversee hotel operations at one of the four Blue Mountain locations. Collaborating with various hotel management teams, you'll ensure services meet high standards while inspiring your team towards collective success. This role encompasses daily operational oversight, guest interactions, and promoting a workplace of safety and recognition.

Key Responsibilities:

• Manage staff performance with measurable success criteria

• Cultivate a guest-oriented service atmosphere

• Supervise seamless day-to-day hotel operations

• Tackle guest and employee issues with efficiency

• Upholding safety protocols with comprehensive training

Requirements:

• Diploma/degree in hospitality or business

• 2+ years experience in Front Desk/Housekeeping

• Strong communication capabilities

• Experience in resolving complex situations

• Familiarity with hotel operating software

Join Blue Mountain Resort to foster teamwork and enhance guest satisfaction in this dynamic role.