Client Service Team Leader

Position: CIBC Client Service Team Leader
Lead client service excellence as a Manager, Client Advice with CIBC in Barrie. Shape a team-driven culture focused on delivering outstanding financial solutions.

At CIBC, you will manage a dynamic team within the Personal and Business Banking sector. Your leadership will cultivate an environment where team members excel in meeting client needs. You’ll actively engage with clients to provide personalized financial advice, requiring full-time, on-site presence and flexibility between banking centres.

Key Responsibilities:

• Inspire team members to deepen client connections

• Monitor business performance and implement improvement strategies

• Develop talent through coaching and support

• Manage and resolve client concerns promptly

• Promote CIBC’s values through community outreach

Requirements:

• Experience leading teams in the financial sector

• Mandatory Mutual Funds License and relevant certifications

• Strong leadership and results-driven approach

• Deep commitment to enhancing client experience

• Ability to adapt to varied work hours including weekends

Become a pivotal leader at CIBC, committed to client success and team engagement in Barrie.
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