Director of Third-Party Operations at Bill Gosling
Job in
Barrie, Ontario, A4N, Canada
Listed on 2026-06-19
Listing for:
Bill Gosling Outsourcing
Full Time
position Listed on 2026-06-19
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Change Management
Job Description & How to Apply Below
This leadership role requires over five years in collections with third-party vendor management. You will shape vendor strategies, enhance performance, and drive continuous improvements in a high-paced BPO environment. Your experience in P&L management and technical solutions will be crucial in transforming our vendor ecosystem.
Key Responsibilities:
• Lead the third-party strategy and vendor portfolio design
• Manage budgets, optimize cost-to-collect, and drive ROI
• Implement performance frameworks for collections and recoveries
• Modernize reporting and data governance structures
• Collaborate with IT on AI tools and automation integration
Requirements:
• 5+ years in collections operations and vendor management
• Senior leadership experience overseeing P&L
• Proven record in transforming third-party programs
• Hands-on expertise with automation and AI implementation
• Strong financial acumen and leadership capabilities
Drive success in a vibrant work environment where your strategies impact client recoveries and overall performance.
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