Senior Manager, Network Operations Leadership

Join BMO as the Senior Manager overseeing Network Operations, ensuring excellence in service delivery across international platforms. This role combines leadership, technical insight, and strategic planning.

In this critical position, you will manage the Network Operations Centre, impacting service restoration and infrastructure management for Canada and the US. Your leadership will foster a collaborative environment focused on performance improvement and operational excellence. Engage with senior leaders and external partners to enhance decision-making and strategic initiatives.

Key Responsibilities:

• Direct daily network operations and incident management

• Foster strong cross-functional collaboration

• Develop business cases to address operational needs

• Monitor service performance and facilitate improvements

• Analyze complex issues to deliver actionable insights

Requirements:

• Minimum of 10 years in technology-related operations

• Deep understanding of network infrastructure

• Proven experience in leading diverse teams

• Expert ability in problem resolution and data analysis

• Familiarity with IT service management standards

Elevate BMO's operational standards while shaping the future of network reliability.
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