Director of Network Operations Leadership

Join BMO as the Director of Network Operations, spearheading a team managing critical network services across multiple regions. This role demands skilled leadership in service stability and operational improvements.

In this pivotal position, you will oversee the day-to-day operations of the Network Operations Centre while ensuring top-notch performance. Your responsibility includes guiding a skilled workforce and implementing strategic initiatives that align with BMO’s mission. Leverage your expertise in managing complex network operations to enhance business service levels.

Key Responsibilities:

• Direct incident management and service restoration efforts

• Enhance team collaboration and operational capability

• Monitor network infrastructure to assure reliability

• Act as a trusted advisor among senior leadership

• Address emerging trends and recommend solutions

Requirements:

• 10+ years in network engineering and operations

• Expertise in IT Operations standards adherence

• Strong foundation in support operations practices

• Expert influence and collaboration skills

• Ability to navigate ambiguity effectively

Utilize your leadership skills to ensure exceptional service delivery at BMO's Network Operations team.
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