Program Manager_FT-Perm
Job Description & How to Apply Below
Date:
July 31, 2026
Closing Date:
August 16, 2026
Location:
Barrie, ON
- Back to Home
- Barrie
Compensation: $83,647 - $98,288 Annually Prorated
Work Type: Onsite
Job :
Existing or New Position:
Existing
Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
Job Summary:
The Program Manager oversees the administration, management, operations, coordination, and delivery of all consumer services for a LOFT Community Service Program, and its multiple locations, in accordance with the established philosophy and policies of LOFT and government regulatory agencies. The Program Manager is responsible for the overall direction, coordination, and supervision of staff, including training and development programs. The Program Manager establishes and maintains effective client and community relations, combined with a strong advocacy role to meet the varied needs of the program in liaison with LOFT Community Services.
Back To Home Barrie is a supportive program for older adults facing complex challenges who are able to live safely in the community with access to subsidized housing and enhanced assisted living services. Our program specializes in supporting vulnerable older adults with complex physical and mental health challenges, addiction and/or cognitive impairment. Back To Home Barrie program is specifically designed to respond to each resident’s needs, so they can live safely and in good health in the community as they await for permanent housing and support.
This program is a partnership with Simcoe Terrace Retirement Home, in which LOFT provides specialized personal support and one-on-one support services. Our program offers 24/7 care through our specialized Personal Support Workers (PSW), providing such services as assistance with personal care, essential housekeeping, laundry services, medication, support, escorts to appointments and medical assessment and treatment.
What You Will Do:
Program Leadership & Operations: Lead the planning, development, and delivery of program services, ensuring alignment with organizational goals, funder requirements, and best practices. Establish operational structures, staffing models, and service standards.
Team Leadership & Workforce Management: Recruit, supervise, and support union and non-union staff, fostering an inclusive, anti-racist, and high-performing work environment while overseeing training, performance management, and on-call coverage.
Quality, Compliance &
Risk Management:
Monitor program performance, ensure compliance with legislation and organizational policies, and oversee health and safety, infection control, and incident management.
Client Care & Service Excellence: Oversee client service delivery, care planning, and advocacy, ensuring client-centered, responsive, and high-quality care while promoting client engagement and participation.
Financial Management: Manage program budgets, monitor expenditures, support funding processes, and ensure financial accountability, including expense approvals and revenue tracking.
Information & Resource Management: Oversee accurate documentation, data management, and the use of technology to support decision-making and continuous improvement.
Facilities & Asset Oversight: Ensure proper maintenance, safety, and compliance of program facilities, equipment, and other organizational assets.
Stakeholder Engagement & Community Awareness: Respond to community needs, maintain partnerships, and stay informed on sector trends impacting service delivery.
Direct Support & Operational Support: Provide hands-on support as needed, including crisis intervention and client care, and perform additional duties as assigned.
What You Bring:
Post-secondary degree in Human Services or…
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