New Home Sales Administrator - GTA North

Position: New Home Sales Administrator - GTA North )
Location:

Multiple locations across the GTA North.
Company:
Mattamy Homes Canada.
Department:
Sales Department, GTA Sales & Marketing.

Employment Type:

Full‑Time.

Reports to:

Regional Sales Manager.
Overview  The New Home Sales Administrator is the first point of contact for prospective home buyers visiting the sales centre or model homes. The role creates a welcoming, professional, and engaging environment while supporting the sales team through administrative, coordination, and customer service activities in a fast‑paced building environment.
Responsibilities   Greet and welcome all visitors to the sales centre and model homes in a professional and friendly manner.
Engage with prospective home buyers, answer general questions, and direct them to Sales Advisors as appropriate.
Maintain a clean, organized, and presentation‑ready sales office and model home at all times.
Deliver a warm and attentive experience by offering refreshments and ensuring every visitor feels welcomed, comfortable, and valued.
Manage daily sign‑in procedures for visitors and ensure accurate tracking of traffic.
Assist Sales Advisors with administrative tasks including document preparation, data entry, and filing.
Support the preparation and distribution of sales materials, brochures, price lists, and marketing collateral.
Answer and direct incoming calls and emails in a timely and professional manner.
Schedule appointments and assist with coordination of client meetings, tours, and events.
Support community events, launches, and special promotions as required.
Act as back‑up support for other sales office functions (e.g., administration, sales coordination, marketing activities) as needed.
Follow all company policies, health and safety requirements, and procedures.
Qualifications   High school diploma required.
Previous experience in customer service, sales administration, or an administrative support role within a fast‑paced, customer‑facing environment.
Strong customer service orientation with the ability to professionally greet, engage, and support prospective purchasers, realtors, and business partners.
Excellent verbal and written communication skills.
Highly organized with strong time management and attention to detail.
Demonstrated computer proficiency, including experience with Microsoft Office applications and the ability to learn and navigate CRM and database systems.
Ability to work both independently and collaboratively within a demanding, team‑oriented sales environment.
Professional, outgoing, and polished demeanor, with a commitment to integrity, confidentiality, and professionalism.
Must be available to work in person, including weekends (Saturday and Sunday).
Ability to work at various sales centres as required.
Bonus:
Postsecondary education in business administration, real estate, or a related field.
Compensation and Benefits  Hourly: $20.00 – $22.00. Pay may vary based on experience and skills. Eligible for Mattamy’s annual bonus program, which offers the opportunity to increase total compensation if business and individual goals are achieved.
Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us during your application and we will work with you to meet your needs.

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