Customer-Focused Parts Account Representative

Location: Innisfil

Join Joe Johnson Equipment's team as a Parts Account Representative in Innisfil, Ontario. Manage customer accounts while providing timely and precise parts solutions for heavy equipment.

In this full-time role, you will engage with customers to enhance satisfaction and loyalty through attentive service. A strong focus on communication and collaboration with internal teams will help ensure orders are efficiently processed and fulfilled. Successful candidates will have a passion for building long-term customer relationships.

Key Responsibilities:

• Act as primary contact for customer account management

• Convert inquiries into confirmed sales through proactive outreach

• Accurately quote pricing and delivery schedules

• Identify opportunities for account growth and upselling

• Provide order updates and new product information

Requirements:

• Diploma in sales, business administration, or related field

• 3+ years of relevant experience in account management

• Proficiency with ERP or inventory management systems

• Excellent verbal and written communication skills

• Self-motivated and optimistic demeanor preferred

Utilize your sales expertise and proactive approach with JJE to support customer needs and drive success.
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