Barrie Lease Renewal and Customer Retention Rep

Join Bayfield Ford Lincoln in Barrie as a Lease Renewal and Customer Retention Representative. Utilize your communication skills to connect with customers and enhance their leasing experience.

In this role, you will manage communications with customers approaching the end of their leases, ensuring they are informed of their options. Your focus will be on scheduling appointments for reviews and appraisals, driving customer loyalty, and generating leads for the dealership. With a target-driven mindset, you will play a key role in the dealership's success.

Key Responsibilities:

• Contact clients before their lease ends to discuss options

• Arrange lease reviews and vehicle appraisals

• Follow up consistently to improve customer retention

• Utilize CRM to track customer interactions

• Identify potential trade-in opportunities with customers

Requirements:

• Experience in BDC, sales, or customer service

• Strong verbal and written communication skills

• Capable of using CRM tools effectively

• Highly organized with excellent attention to detail

• Motivated to be part of a results-driven team

Enhance customer experiences and contribute to retention success at Bayfield Ford Lincoln in Barrie.
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