AIDA Customer Service Engineer

Position: AIDA Customer Service Engineer Role
Become a Customer Service Engineer with AIDA Canada, focusing on installation and repair of metal forming equipment. Travel is part of the role, and you will guide customers on maintenance and inspections.

In this crucial role at AIDA Canada, you will utilize your skills to assist in the installation and repair of specialized equipment. With four to six years of experience in mechanical drive maintenance, electrical wiring, and controls diagnosis, you will enhance customer satisfaction. Your expertise will also contribute to improving our service delivery.

Key Responsibilities:

• Assist in the installation and repair of equipment

• Instruct customers on maintenance and proper repairs

• Perform equipment inspections and prepare documentation

• Communicate feedback to management for service improvement

• Follow manufacturers' specifications diligently

Requirements:

• Associate degree in a technical field or equivalent experience

• 4-6 years in metal forming equipment installation

• Knowledge of mechanical drive and electrical systems

• Familiarity with material feeding and production lines

• Rigging and millwright skills are essential

Leverage your technical skills and customer service experience to support AIDA Canada's commitment to quality in Ontario's manufacturing hub.
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