AIDA Technical Customer Service Engineer

Enhance customer experiences as a Customer Service Engineer with AIDA Canada, specializing in equipment installation and maintenance. This role requires travel and technical instruction for effective repairs.

AIDA Canada seeks a skilled Customer Service Engineer with four to six years of experience in metal forming installation and mechanical maintenance. Your responsibilities will include not only repairs but also educating customers on optimal equipment care. Your technical proficiency will play a vital role in boosting customer satisfaction.

Key Responsibilities:

• Support installation and repairs of heavy equipment

• Provide maintenance training to customers

• Conduct inspections and prepare documentation accurately

• Give feedback to management on customer experiences

• Ensure compliance with manufacturers’ specifications

Requirements:

• Associate degree in technical or vocational fields

• 4-6 years in metal forming equipment service

• Knowledge of electrical and mechanical upkeep

• Familiar with production systems and material handling

• Proven skills in rigging and millwright methods

Contribute your technical expertise and commitment to customer service at AIDA Canada, a leader in Ontario's manufacturing sector.
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