New Home Technician - Warranty

Location: Innisfil

New Home Technician – Warranty

Location:

Barrie/Innisfil, Ontario

Company:  Mattamy Homes Canada

Department:  Warranty Service, Homebuilding

Employment Type:

Full‑time

Reports to:

Warranty Service Manager

When it comes to forward‑thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are.

It means your opinion is invited and your contributions count. It means a career filled with pride, knowing you’re part of an environmentally‑conscious, action‑oriented organization with big plans for the future.

As the New Home Technician in our Warranty Department, you will adhere to generally accepted building practices and the high standards of Mattamy, while keeping with our mission of providing The Best Homeowner Experience. The New Home Technician, Warranty completes warranty service repairs for homeowners.

What you’ll do

Completing warranty service work which includes:

Reviewing service warranty lists with homeowners; explaining which item will be rectified immediately and why.

Advising of process to assign work to trades at a later date.

Obtaining homeowners signature on completed items.

Performing various repairs: finishing, drywall, painting and clean up.

Reviewing work orders on a daily basis and follow‑up with homeowners to ensure work is complete.

Preparing materials required to complete service work prior to visiting homeowner.

Meeting with direct supervisor at designated time to discuss work completed and work to be assigned to trades.

Providing a list of required materials and supplies to direct supervisor on a weekly basis.

What you’ll bring

Several years’ experience in residential or commercial construction, renovations or repairs.

Knowledge of and demonstrated proficiency in multiple trade functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.

Must have the ability to read and write in the English language at a basic level.

Ability to coordinate several simultaneous tasks while maintaining a positive attitude and a flexible work style.

Self‑motivated with ability to work well independently.

Must be punctual, reliable, and possess an excellent work ethic.

General computer skills required.

Excellent customer service skills in dealing with homeowners.

Must have a valid driver’s license and reliable transportation.

Compensation
Hourly with allowance & bonus. The expected wage range for this position is $30 – $38.00 per hour. Actual pay may vary depending on your job‑related knowledge, competencies, and skills. In addition to an hourly wage, you will receive compensation for vehicle usage, tools and safety equipment. You are also eligible to participate in Mattamy’s annual bonus program, which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Legal Notice
Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us in your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates. These tools work behind the scenes while people remain at the heart of every hiring decision. Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.

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