Barrington Illinois - Insurance Claims Administrator

Compensation $23.00 - $25.00/hour

Under moderate supervision, this position is responsible for managing the administration of claims lifecycle for service related claims inthe transportation service line for the company. This position partners with representatives in the organization including the fleet manager, the VP of Operations, and the President, as well as adjusters from various insurance companies to ensure the efficient submission and administration of service-related claims. Responsibilities within the team include building customer and vendor relationships, updating and managing the incident report and claims databases, and handling numerous other duties and projects.

This position does not manage others.

• CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS:
  Partners with claim professionals to assist with the timely resolution of claims, which may include: working with operational teams to ensure appropriate documentation of incidents is provided and updated in the incident/claims record, including notes and comments, requests reports and records. Reviews incident reports.
• DATA AND INFORMATION MANAGEMENT:
  Maintains accurate records and information management, such as: prepares, generates, and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems.
• FINANCIAL CONTROLS AND ASSESSMENTS:
  Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of controls. Prepares data entries in accordance with established standards.
• MAINTAINING THE INCIDENT REPORT DATABASE:
  Includes daily maintenance of the Incident report database, including management of all incident report submissions. Ensuring all required documentation and images are provided. Responsible for categorization of the recorded claims and root cause analysis on selected incidents.
• Responsible for manage the claim life cycle from claim submission to closure.

• Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software.
• Smartsheet experience is a big plus.
• ACCOUNTABILITY:
  Takes ownership and responsibility for actions and outcomes, performance, and results.
• ANALYTICAL THINKING:
  Ability to analyze and compare information to understand issues and explore alternative solutions.
• CHANGE MANAGEMENT/RESILIENCE:
  Ability to remain energized and focused on the face of ambiguity, change or strenuous demands.
• COMMUNICATION
  
  SKILLS:
  
  Verbal and written communication skills.
• JUDGMENT/DECISION MAKING:
  Ability to exercise sound judgment and make decisions.
• RELATIONSHIP MANAGEMENT:
  Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results.

• High School Diploma or GED.
• 1 year of service-related work experience OR bachelor’s degree required.

Health Park is an equal opportunity employer. We value the unique abilities and talents everyone brings to our organization and recognize that we benefit in numerous ways from our differences.

Health Park reserves the right to fill this position at a level above or below the level included in this posting.

As established healthcare patient services experts, we help you to improve operational efficiencies and reduce the costs associated with in-house services. Our long list of healthcare clients includes hospitals, medical centers, and assisted living facilities. We believe our total focus on providing an engaging patient experience, along with achieving your healthcare business goals, sets us apart. We know that our success is predicated on building a strong team.

If you are an open-minded individual who wants to work in a fun, growth-oriented environment, this is the place for you!

• Wear casual attire
• Your ideas matter, and you can affect real change, including company initiatives and programs
• 401(k)
• 401(k) matching
• Health insurance
• Opportunities for advancement
• Paid time off