Automotive Service Advisor - BMW

Overview

BMW of Barrington, a prestigious member of the Murgado Automotive Group, is dedicated to providing exceptional service and delivering high-quality vehicles to our valued customers. As part of our commitment to excellence, we are seeking a highly motivated and customer-focused Automotive Service Advisor to join our dynamic service team.

$/yr - $/yr

• Prestigious Brand
  :
  Represent a world-renowned brand known for luxury, performance, and innovation.
• Professional Growth
  :
  Opportunities for continuous learning and career advancement within the Murgado Automotive Group.
• Supportive Environment
  :
  Be part of a team that values collaboration, customer satisfaction, and excellence.

• Greet customers warmly and address their service needs with a professional and courteous demeanor.
• Assess vehicle conditions and recommend appropriate maintenance and repair services.
• Manage service schedules, ensuring timely completion and communication with customers.
• Accurately document service orders, customer concerns, and repair needs.
• Maintain regular communication with customers throughout the service process, providing updates and addressing any concerns.
• Ensure that all services are performed to the highest standards and meet BMW specifications.

• Previous experience as an Automotive Service Advisor or similar role in the automotive industry.
• Strong interpersonal and communication skills with a customer-first attitude.
• Basic understanding of automotive maintenance and repair processes.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proactive approach to identifying and resolving customer issues.
• Familiarity with dealership management software and basic computer skills.

• Competitive salary and performance-based incentives.
• Health, dental, vision, and retirement plans.
• Access to ongoing training and career development programs.
• Flexible scheduling to support a healthy work-life balance.

Apply now through Indeed to take the next step in your automotive career at BMW of Barrington, a member of the Murgado Automotive Group.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military status, pregnancy, order of protection status or other status.

We are an employer who participates in the E-Verify program with the Department of Homeland Security.

Salary dependent on experience and performance. No cap on commissions/bonuses!