Administrative Program Officer

The work we do matters! Hiring Agency:
Public Service Commission - Agency 14

Location:

Lincoln, NE Hiring Rate: $24.038 Job Posting: JR Administrative Program Officer (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 08-05-2026

The Nebraska Public Service Commission is seeking a detail-oriented, self-motivated, and conscientious individual to provide administrative support to the Telecommunications Department. The Administrative Program Officer will be responsible for assisting with the daily operations of the department, engaging with telecommunications companies, responding to inquiries, preparing agendas and reports, maintaining records, and ensuring compliance with Commission rules and regulations.

• Perform administrative duties, including answering phones;
• opening, sorting, distributing incoming mail and preparing outgoing mail;
• filing, record keeping, data input, preparing agenda for Commission meetings and hearings.
• Independently engage with telecommunications companies in Nebraska, verifying carrier details, services, and compliance.
• Manage carrier records in the DIAL System and Remittance On-Line Portal; distribute "New Carrier Packets" with regulatory guidance.
• Respond to inquiries from carriers, attorneys, accounting firms, and the public regarding filings, audits, dockets, and surcharge rates.
• Prepare and distribute weekly Telecommunications and NUSF agendas, track Commission actions, and process orders.
• Oversee compliance with quarterly/annual filings, remittance audits, and payment audits; update records and manage mailings.
• Maintain official logs, process complaints, and ensure accurate documentation of Commission actions.
• Coordinate key meetings, hearings, and certification processes with the FCC and USAC.
• Operate office equipment and utilize Commission databases.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in public or business administration, accounting or any discipline related to the work assigned.
• One year of experience in planning, organizing, and implementing program administrative or business financial functions.
• Experience may substitute for education on a year-for-year basis.
• Proficient with the following:
  Microsoft Excel, Word, Access, and Outlook.
• Ability to work independently and multi-task.

• Four years of related experience in an office setting.
• Strong interpersonal and communications skills, both verbal and written.

Hiring Rate: $50,000 - $55,000 annually, salary is negotiable commensurate with experience.

• Knowledge of: office management and record keeping methods and practices; operating standard office equipment; administrative report preparation practices; federal and state laws and regulations governing work assigned.
• Skills in: organizational skills; high tolerance for working through frequent interruptions; strong interpersonal and communications skills, both verbal and written; proficiency with Microsoft Word, Excel, and Outlook; excellent proofreading skills; excellent time-management skills; and ability to multi-task and prioritize work.
• Ability to: interact with immediate supervisor and senior managers, employees, and the public to gain their cooperation and to establish work relationships; formulate and recommend modifications to operational directives to attain department goals; apply management practices, techniques, and methodologies to assigned activities; collect, assemble, and analyze facts and draw conclusions to recommend solutions to problems; identify and interpret program-administrative requirements, policies, and regulations to provide guidance and advice;
  
  organize and present facts and opinions to managers and groups.

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: (Use the "Apply for this Job" box below).#benefits

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans.

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