Fiscal Tech

Job Summary

Performs work of moderate difficulty processing financial transactions; reconciles accounts; serves as cashier; provides customer service in processing transactions; collects funds for services provided by the City.

• Answers telephone and directs customers to proper department and personnel; responds to inquiries regarding bills, explains billing to customers; assists with problems.
• Establishes new utility billing accounts, and collects required deposit.
• Obtains signed utility service agreement from customers.
• Processes utility bill payments; makes payment arrangements, explains how charges are determined and corrects errors.
• Researches history of and corrects water bills; completes financial adjustments for incorrect bills.
• Determines water shut-offs required; directs shut-offs; maintains records of payments and special problems.
• Receives traffic and parking ticket payments; accesses computer records for court dates, amounts of fines; generates computer printouts for parking tickets, contacts police department after warrants are paid.
• Assists with interest payments, returned checks and chargebacks, and automatic payments.
• Reconciles and balances previous day's business and funds; prepares deposit forms; runs interface reports and balances; distributes receipts to proper people; takes deposit to bank.
• Bills residents for a variety of services provided by the City.
• Conducts over-the-counter transactions and collects money from the public in payment for water bills and other services provided by the City.
• Balances and maintains petty cash drawer.
• Sets up cash drawer for the day's work to make change for incoming citizens to pay for fines, parking tickets, and other miscellaneous goods and services.
• Accounts for and balances daily receipts; prepares and makes bank deposits.
• Processes credit card payments.
• Issues business licenses, beer licenses and mixed beverage licenses.
• Answers phone and responds to inquiries regarding policies and practices relating to the service provided.
• Enters and retrieves a variety of technical accounting and/or financial information into a computer in order to update records, process transactions and respond to requests for information.
• Deals with the general public answering questions, providing information and assistance over the telephone and in person.
• Runs end of month reports and balances for utility billing and provides reports to accounting department.
• Performs other related duties as assigned.

High school diploma or GED; and, One to two years of progressively responsible related experience; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

None.

• General Office Equipment, Computer, Calculator
• Postage Machine & Scales, Scanner, Fax

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis. To learn more details, visit our benefits page.