PT TELLER

Bartlesville, 4224 S.E. Adams Rd, Bartlesville, Oklahoma, United States of America

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles while fulfilling our commitment to excellence. We are an equal‑opportunity, inclusive employer dedicated to building relationships, contributing to our communities, and embracing boldness.

• Someone who will provide excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements.
• Someone who supports RCB Bank’s customer service standards across a multi‑branch network by promoting products and services that enhance the customer’s banking experience.
• Someone who helps safeguard bank assets by following established fraud‑prevention, cash‑handling, and security procedures.

• Clear and effective communication with customers and co‑workers.
• Understanding of basic fraud indicators and commitment to proper escalation procedures.
• Ability to manage multiple tasks, projects, and deadlines simultaneously.
• A care for the community and a desire to be involved.

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, checks and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of the shift and report any outages to Teller Supervisor.

• Customer service and cash handling experience.
• High school diploma or GED.
• Successful completion of teller essentials training program after hire.

• Any additional experience or certifications relevant to teller or customer service roles.

• Medical Plan
• Prescription Drug Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Vacation and PTO
• 401(k)
• ESOP

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. There is frequent use of the telephone, computer and other office equipment. Individuals are typically seated at their personal desk for most of the day.

The role requires general supervision, teamwork, and independent work. It demands regular and reliable attendance, the ability to work varied hours, and a skillful interaction with diverse colleagues and customers.

RCB Bank is an EOE. We offer equal opportunity to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.