System Support Specialist
Listed on 2026-02-16
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IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Akkodi's is seeking an IT Systems Support for a 12 Months contract position with a client located in Bartlesville, Oklahoma 74003
. Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues) comes as a plus.
PURPOSE:
To provide IT Systems Support to end users on a variety of moderate to complex computer system issues for internal and external customers; to respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:- Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues).
- Issues are reported via email.
- Provides moderate to complex troubleshooting and software development issues as needed.
- Communicates high visibility issues to immediate supervisor.
- Escalates calls to the appropriate departments as needed. Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
If you are interested in this IT Systems Support – 12 Months Contract position with a client located in Bartlesville, Oklahoma 74003 then please click APPLY NOW. For other opportunities available at Akkodis go to .If you have questions about the position, please contact Mohammed Ateequddin at or mo
Equal Opportunity Employer/Veterans/Disabled
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