Sr Solutions Engineer; RapidScale

Job Summary

Senior Solutions Engineer – CCI Management Level, Manager – Non People Leader at Cox Communications, Inc. This role is located in the specified country and supports a flexible work option; it requires travel of up to 25% of the time and is a day shift position.

Base salary range: $ – $. Role is also eligible for an annual incentive/commission target of $52,800.00.

As a Senior Solutions Architect at Rapid Scale, you will serve as a strategic advisor, connecting complex multi‑cloud technologies with the evolving business needs of our clients. Working closely with the sales organization, you will lead discovery engagements, develop business‑aligned solution strategies, and design hybrid and multi‑cloud architectures – consistently prioritizing measurable outcomes over individual technologies.

• Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers.
• Translate requirements into tailored, outcome‑focused cloud and infrastructure solutions.
• Run workshops, whiteboarding sessions, and stakeholder interviews.
• Balance breadth and depth, knowing when to go deep on architecture versus focusing on business outcomes based on customer personas.
• Architect hybrid and multi‑cloud environments, aligning with performance, availability, security, and compliance needs.
• Represent hosted cloud and other core offerings at a deep technical level, fully scoping, architecting, and presenting solutions.
• Represent public cloud offerings at a high level, identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed.
• Collaborate to architect multi‑cloud and hybrid cloud solutions across both hosted and public cloud service sets.
• Act as the technical lead throughout the sales cycle, from discovery to hand‑off.
• Collaborate with sales, product, and specialist teams to align solutions with account strategy.
• Participate in RFPs, solution reviews, and scope definitions.
• Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management.
• Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST).
• Design secure, high‑performance networks integrating SD‑WAN, VPN, DNS, TCP/IP, and firewalls across on‑prem and cloud environments.
• Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy.
• Educate clients and internal teams on current and future‑state capabilities.

• Minimum A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree.
• Professional Level Public Cloud Certification (AWS, Azure, Google) required.
• Demonstrated experience working in the context of a sales team.
• Strong presentation, written, and verbal communication skills.
• Hosted Cloud / Traditional IT:
  Deep knowledge of private cloud and data center architectures (VMware, Citrix, storage, networking).
• Public cloud:
  High‑level knowledge of AWS/Azure/GCP and how they differ from traditional IT approaches.
• Security and compliance:
  Experience with managed security services and designing secure, compliant architectures.
• Networking:
  Strong understanding of hybrid connectivity, SD‑WAN, VPN, DNS, and firewalls.
• Storage, Backup and DR:
  Design experience with SAN and NAS, backup and data protection approaches, technologies and approaches for replication and disaster recovery.
• Dev Ops & Automation:
  Familiarity with CI/CD pipelines, IaC, and modern deployment practices is a plus.
• Authorized to work in the United States without current or future sponsorship.

• Unlimited vacation with pay, seven paid holidays, up to 160 hours of paid wellness annually.
• Additional paid time off: bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave.
• Health care insurance (medical, dental, vision), retirement planning (401(k)).

Cox Communications is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.