Web Infrastructure Advisor

• Support daily operations for application delivery and web infrastructure platforms across on-premises and cloud environments
• Implement, administer, and optimize F5 BIG-IP solutions, with emphasis on LTM and strong familiarity with APM, ASM/AWAF, DNS/GTM, and related capabilities
• Support and administer Citrix ADC / Net Scaler and other load balancing technologies as needed
• Design and implement application delivery and load balancing solutions for custom and vendor-supported applications
• Implement and support Azure and AWS load balancing and application delivery services
• Administer TLS certificates, HTTPS configurations, and related encryption standards across web infrastructure components
• Apply standard security configurations to web infrastructure devices in accordance with established procedures and standards
• Execute commissioning and decommissioning processes for web infrastructure components
• Troubleshoot and resolve infrastructure and application delivery issues through analysis, documentation review, option evaluation, and implementation of effective solutions
• Support reverse proxy, authentication integration, and secure access use cases for web applications
• Develop new operational procedures and update existing documentation to improve support consistency and efficiency
• Partner with infrastructure, network, security, and cloud teams to maintain stable and secure service delivery
• Participate in problem management, change activities, and continuous improvement efforts related to web infrastructure services

• Legally authorized to work in the United States
• High school diploma or equivalent
• 5 + years technical IT experience, including direct experience with networking and infrastructure technologies
• 5 + years’ experience in HTTP, HTTPS, and general web application delivery concepts
• Advanced efficiency working with TCP/IP, firewalls, virtual environments, and core network troubleshooting concepts
• Advanced efficiency in Transport Layer Security (TLS) and certificate management
• Advanced efficiency in analytical, troubleshooting, and problem-solving skills, including network tracing and internet-related issue analysis
• 3 + years communicating effectively across teams (technical and non-technical), manage priorities, and support multiple efforts simultaneously

Demonstrates expertise in application delivery and web infrastructure management, with a strong focus on F5 BIG-IP, Citrix ADC, and cloud services like Azure and AWS. Proficient in troubleshooting, security configurations, and effective communication across technical and non-technical teams.

• F5 BIG-IP Administration
• Citrix ADC / Net Scaler Support
• Azure and AWS Load Balancing
• Transport Layer Security (TLS) Management
• Network Troubleshooting

• Application Delivery
• Web Infrastructure Management
• HTTP and HTTPS Concepts
• TCP/IP Proficiency
• Firewall Configuration
• Load Balancing Solutions
• Encryption Standards
• Analytical Problem-Solving
• Network Tracing
• Documentation Development

• Effective Communication
• Priority Management
• Team Collaboration
• Problem-Solving

• Web Application Delivery
• Infrastructure Technologies
• Cloud Environments
• Security Configurations
• Operational Procedures

• F5 BIG-IP
• Citrix ADC
• Azure
• AWS
• TLS Certificates
• HTTPS Configurations
• Load Balancing Technologies