Branch Manager - Banking

Overview

Truity Credit Union stands squarely on our credit union's foundation of Trust and Integrity. The Credit Union reports to its members, not shareholders looking to make a profit. We promise to treat everyone with respect, to be accurate and secure with member information, and make it easy for all to do business with us. Join Truity Credit Union, a Better Way to Work.

At Truity, well-being, growth and future matter to us. That's why we offer a comprehensive benefits packed designed to support our employees at work and at home.

A Few Highlighted Benefits Include

• Health Insurance
  - Medical, Vision, Prescription, and Dental
• Paid Group Life
• Employee Life
• Paid Vacation
• Paid Holidays
• 401K Matching- up to 6% the first year, and up to 8% after the first anniversary
• Education Assistance
• Wellness Reimbursement

And so much more!

This position provides exceptional member service through effective supervision of retail employees and day-to-day branch operations.

• May include any and/or all of the following:
• Develop effective employees through training, coaching, evaluating, motivating and goal-setting.
• Oversee the daily operations of the office, addressing questions, coaching employees, ensuring compliance to standards and guaranteeing the delivery of superior member service.
• Identify and establish goals in line with the strategic initiatives with emphasis on membership, deposit, and loan growth.
• Develop and carry out action steps for achieving branch goals.
• Propose capital budget items annually.
• Review and manage branch controlled expenses (i.e. overtime) to ensure they are within budget and cost effective.
• Maintain working vendor relationships for operation of the branch.
• Work with managers, business development officers and other personnel to identify and implement strategic initiatives that achieve branch growth, including product promotions, community partner relations, and community involvement.
• Foster and maintain effective relationships with local law enforcement.
• Prepare daily and monthly reports and conduct regular departmental meetings.
• Perform Member Service duties as needed to serve members.
• Assist Senior Management with special projects as needed.
• Participate in community events as a representative of the organization.
• Coordinate schedules to ensure that there is sufficient coverage at all times.
• Assist in the coordination of work flow with other departments (e.g., consumer lending, mortgage lending, Contact Center, business services, Credit Resolutions).
• Perform other duties and responsibilities as assigned.
• Creating and updating procedures.

• Knowledge of:
• Modern office equipment
• Credit Union operations, procedures, products, services, philosophies, practices, and systems
• Technology and various software programs

• Ability to:
• Speak with confidence and ability
• Strategic thinking and planning capability
• Develop, motivate, guide, and evaluate staff
• Read and interpret a variety of instructions furnished in written, oral, diagram, and schedule form
• Self direct with the initiative and drive necessary to activate a project from conception through completion
• Organize and prioritize in order to meet deadlines
• Solve practical problems and deal with variables in situations
• Write reports and correspondence and to speak effectively before members and employees
• Maintain confidentiality and professionalism

• Skill in:
• Excellent communication and interpersonal skills to effectively work with members and co-employees
• Strong attention to detail and analytical skills
• Interpersonal and human relations
• Making effective and timely decisions
• Effectively operate the various software applications required for branch operations

Critical Development Experiences:

Pursue opportunities for professional growth and development through training, education and self-study

Education And Experience Equivalent To

Five to eight years of similar or related experience, including preparatory experience

A high school degree or equivalent.

Regular attendance and timeliness are essential functions of this position. While performing this job, the employee is regularly required…