Assistant Branch Manager

Position Purpose

The Assistant Branch Manager (ABM) at Heritage supports the Branch Manager in achieving excellence in branch operations, financial performance, and customer satisfaction. The role requires a strategic mindset, operational leadership, financial insight, team development, and relationship management to ensure efficient operations, drive revenue growth, foster a high‑performing team, and contribute to long‑term strategic planning.

• Support the Branch Manager in implementing company standards and optimizing warehouse and branch operations.
• Assist in achieving branch revenue and profitability targets by monitoring financial metrics and executing sales strategies.
• Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams.
• Build and maintain strong customer relationships, proactively addressing inquiries and resolving issues.
• Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights.
• Generate and review branch performance reports and provide actionable insights for decision‑making.
• Ensure adherence to company policies, safety standards, and operational procedures.

Reports To:

Branch Manager.

Direct Reports:
Warehouse and operations staff, including drivers and inside sales support.

Up to 25% travel to regional meetings, customer worksites, and branch locations to support operational excellence and relationship building.

Work includes both office and warehouse responsibilities. The ABM must sit, stand, walk, bend, reach, and lift up to 75 pounds. Standard office equipment is used, and repetitive task accuracy is required. Reasonable accommodations are provided as needed.

The ABM operates in a fast‑paced, dynamic hybrid environment, balancing office work, customer engagement, and warehouse oversight. Flexibility, problem‑solving, prioritization, and detail orientation are essential.

• 1–2 years of experience in a warehouse, distribution, or supervisory/assistant management role.
• Experience in Landscape/Pool & Aquatics distribution or related industry preferred.
• Demonstrated ability to manage teams and oversee operations efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Valid driver’s license with a clean driving record.
• Ability to pass criminal background and pre‑employment drug screening.

• Experience in financial planning, budgeting, and revenue optimization.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development experience and succession planning capabilities.
• Strong relationship management skills focused on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.

High school diploma or equivalent required; an associate or bachelor’s degree in business administration, supply chain, or a related field is considered beneficial.

Not required. Preferred certifications include OSHA 30‑hour and forklift competency.

Heritage Pool Supply – Rogers, 22000 Industrial Blvd Suite 600, Rogers, MN 55374.

Base salary range: $54,200.00–$70,400.00 annually, varying by location, education, training, and experience.

Competitive weekly/bi‑weekly pay, discretionary bonuses, 401(k) with company match, payroll‑based benefits including medical, dental, vision, flexible spending accounts, life and short‑term disability coverage, paid time off (vacation, sick, holidays, floating, parental leave), optional long‑term disability, and additional company‑paid benefits. Performance‑based bonus programs, commissions, profit‑sharing, car allowance, and travel expense reimbursement are also available per company policy.

Heritage Pool Supply Group, Inc. is an Equal Employment Opportunity employer. We provide job opportunities without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, veteran status, marital status, genetic information, or any other characteristic in accordance with applicable federal, state, and local EEO laws. Applicants with disabilities or who are disabled veterans requiring reasonable accommodation should contact Human Resources with details of the requested accommodation.

All employment offers are contingent upon a successful background check and drug screen, as permitted by law.