Administrative Assistant Utility

Benefits

• Competitive salary
• Health insurance

• Phenomenal ability at Front Office Support
• Taking phone and internet leads and entering them into the Leads Management system.
• Handling calls coming into the office and directing them to the appropriate individual.
• Updating the Leads Management system with sales information from designer update report emails.
• General administrative support for all Departments and backup for Admin Assistant.
• Assisting with covering lunch breaks, time off, and call-ins for the front office.
• General filing.

• Review upcoming installation schedules.
• Send 10‑day out installation emails to clients.
• Make the next day customer install schedule phone calls.
• Print out daily Installation Reports and prepare installer bags for the next day.

• Review incoming sales reports in the Leads Management system.
• Ensure that the sales are entered correctly, paperwork is scanned, all documents from the designer are received, and proper payments are recorded.

• Fantastic customer service skills in person and over the phone.
• Proactive customer interaction and management of appointments.
• Management experience preferred.
• Outgoing and people‑oriented.
• Multitasking ability.
• Ability to overcome obstacles and challenges.
• Excellent communication skills.
• Proficiency with Excel/Word.
• Proficiency with Outlook.
• Quick Books experience a plus.
• Credit card processing/handling experience.
• ADP/HR System Management experience a plus.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.