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Customer Service Representative
Job in
Bartlett, Cook County, Illinois, 60103, USA
Listed on 2025-12-24
Listing for:
Sysco Northeast Rdc
Full Time
position Listed on 2025-12-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
JOB SUMMARY
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
RESPONSIBILITIES- Answer all incoming concerns/needs from all customers
- Key pick-up request, Handle transportation/routing on delivery questions
- Process will-call orders
- Provide customers with invoice copies.
- Process credits
- Maintaining Call list
- Monitor orders before the cut-off
- Communicate regularly with the AE (account executives) and customers.
- Manage the same-day deliveries for OPCO (operating company)
- Perform other duties as directed by Supervisor.
- High school diploma or equivalent.
- 1 year prior outside food service sales coordination or customer support experience
- Preferred:
Previous call center experience
- Strong telephone communication skills
- Able to work in a fast pace environment
- Ability to sit and work at a PC for extended periods
- Proficient in MS Office
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