Rehab Services Tech​/Admin Specialist

Rehab Services Tech/Admin Specialist – Full-time Days

Northwestern Medicine Central DuPage Hospital

The salary range for this position is $17.00 – $20.40 hourly. Placement in the range depends on work experience and internal equity. Union positions are guided by the collective bargaining agreement.

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

The Rehab Tech/Admin Specialist is a non‑licensed staff member who assists professional staff with patient care and performs clerical and maintenance duties within the rehabilitation services department. The role supports patient flow, equipment maintenance, documentation, scheduling, and billing tasks.

• Follow standard precautions and Northwestern Medicine infection control policies.
• Operate, clean, and log equipment maintenance safely.
• Ensure compliance with JCAHO standards.
• Perform tasks identified as appropriate treatment for the Rehab Services Tech under direct supervision.
• Communicate promptly to the therapist any patient status changes.
• Interact professionally with patients/families, involving them in care planning and providing explanations.
• Consult other departments to provide an interdisciplinary approach to patient needs.
• Document treatment appropriately.
• Greet and confirm identity of patients and guests, providing necessary information.
• Schedule, confirm, and reschedule patients for visits.
• Perform additional duties such as obtaining consents, managing call lists, updating demographics, collecting payments, processing billing, and managing clinic inventory.

Required

• High School Diploma.
• BLS Certified with the American Heart Association within 90 days of hire.

Preferred

• Bachelor’s degree.
• Previous healthcare experience.
• Working knowledge of medical terminology.
• Bilingual.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. Results are evaluated on a case‑by‑case basis and comply with all applicable laws, including the Illinois Health Care Worker Background Check Act.

AI tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.

Not applicable.

Full‑time.

Information Technology. Industries:
Wellness and Fitness Services, Hospitals and Health Care.