Accounts Receivable

Job Description Job Description

JOB TITLE:

Accounts Receivable Specialist

EMPLOYER:

Portobello America

DEPARTMENT:
Finance/Accounting

LOCATION:

Cookeville, TN

Summary

The Accounts Receivable Specialist is responsible for all accounts receivable duties that pertain to the collection, cash applications, and research of customer invoices, payments, and claims.

The ideal candidate will have experience processing high-volume, full-cycle Accounts Receivable to include credit, billing, cash apps, and collections. The ideal candidate needs to possess positive interpersonal skills; ability to communicate effectively, work efficiently, independently and with accuracy; maintain confidential information; be detail-oriented; exercise sound judgment and make accurate and timely decisions; and have the ability to multi-task and work independently in a fast-paced environment.

Duties and Responsibilities

• Process high-volume full-cycle Business to Business Accounts Receivable.

• Investigate and collect delinquent receivables by communicating via phone, email, and letters with internal and external customers.

• Reconcile customer accounts and maintain/update customer files.

• Work closely with sales, customer service, and AR to resolve invoice issues.

• Research and Resolve invoice short payments.

• Identify invoices for third-party collection actions.

• Monitor Credit Hold screens and release orders from credit hold after properly analyzing the account.

• Answer incoming customer calls and in-house, credit question calls while providing outstanding customer service.

• Post payments to customer accounts.

• Team player helping with special projects and annual external audit preparation.

• Excellent customer service to employees as well.

• Daily, weekly, and month end reporting.

Required

Skills and Abilities

• Strong accounting and recordkeeping skills.

• Familiarity with accounting/billing systems.

• Proven ability to collect payments in a positive, professional, yet firm manner.

• Excellent communication skills and a sense of persistence.

• Strong attention to detail and thoroughness.

• Excellent analytical and problem-solving skills.

• Proficient in Excel.

• Self-starting, proactive approach to work.

Education and Experience

• 3+ years of relevant experience in Accounts Receivable, collections, or other accounting areas.

• High School Diploma or General Equivalency Diploma. An associate degree in Finance or Accounting is preferred.

• Oracle ERP experience is a plus.

• Manufacturing experience is a plus.

Portobello America is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.