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Strategic CSM — BillReview IQ Growth & Retention

Job in Bartlett, Shelby County, Tennessee, USA
Listing for: Sedgwick
Full Time position
Listed on 2026-08-11
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR
Job Description & How to Apply Below

Sedgwick in the United States is seeking a Senior Customer Success Manager for Bill Review IQ on Legal-X and Legal eXchange. You will manage national client accounts, oversee service delivery, and drive retention and growth with advanced reporting and client engagement.

The role requires eight years of related experience including three years in legal or claims adjuster work, a Bachelor’s degree, and strong skills in communication, negotiation, and cross-functional leadership, with travel as

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