Healthcare Concierge & Support Specialist
Job in
Bartlett, Shelby County, Tennessee, USA
Listed on 2026-07-08
Listing for:
Alight Solutions
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Alight Solutions is seeking a Concierge Ally to provide compassionate service by handling healthcare inquiries via inbound calls. The role involves building rapport with participants, educating them on available services, prioritizing their needs, and conducting satisfaction surveys.
The ideal candidate should demonstrate strong customer service skills, professionalism, and a passion for simplifying the healthcare experience. A minimum of 2 years experience in telephonic customer service is required.
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