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Program Manager

Job in Bartlett, Shelby County, Tennessee, USA
Listing for: Communities in Schools of Tennessee
Full Time position
Listed on 2026-09-03
Job specializations:
  • Education / Teaching
    Youth Development
  • Social Work
    Youth Development
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Communities In Schools of Tennessee (CISTN) is anonprofitthat partners with K-12public schools to surround students with a community of support empowering them to stay in school and achieve in life.

With a budget ofalmost $12M, we support 85+employees in60+schools that serve more than
30,000 students and families across Tennessee.

As part of the CIS national network, CISTN achieves this mission by placing program managers in schools across the state to provide school-wide interventions and case managed services for students in need.

To best support the students, families, schools, community partners, and our staff members involved in this work, CISTN staff and board members center all decisions, actions, and services on the following core values:

  • Integrity
    – We openly share how our work is done, and we hold ourselves accountabletothe commitments we make.
  • Empathy
    – We intentionally build relationships so we can learn about people’s stories,validate their experiences, and deepen our understanding of situations different from our own.
  • Equal Opportunity
    – We identify and work towards removing barriers, so everyone has the opportunity to achieve.
  • Authenticity
    – We create space for the people we work with, and for, to be their truthful, complete selves without judgement.
  • Collaboration
    – We bring people together to plan and take action in our work, understanding we make lastingchangein partnership with one another.
Job Responsibilities

JOB RESPONSIBILITIES
Program managers provide direct services to students and their families, including, but not limited to: counseling, student support, youth development, and resource development practices. In this role, Program Managers develop meaningful and long-lasting relationships with students and their families, advocate for their needs, connect families to needed community services, and develop programming tailored to the needs of the school community.

Program managers report to their assigned regional Program Director.

Program managers will:

  • Engage a school support team that works closely with school administrators, staff, and teachers in the implementation of the CIS model.The team may include other CISTN employees, volunteers, school faculty/staff and/or other community partners. This process will include building and nurturing school staff relations, relationships to school and community, and the engagement of volunteers for the delivery of services.
  • Lead the annual needs assessment process
    . This process is based on data collected by districts and schools as part of overall school improvement plans, surveys and discussions with staff, parents and students, and evaluation results from the previous year. The goal is to identify gaps in services that may prevent chronic absenteeism, social emotional learning/behavioral challenges, student, and family disengagement, etc.
  • Develop and implement a school support plan
    . Write a plan of services they will provide for the school year that addresses the gaps identified in the needs assessment, written in coordination with the school support team and principal. Ensure that all services identified in the school support plan are delivered throughout the school year and are associated with measurable objectives. Services include school-wide services available to all students (Tier I), small group services (Tier II), and intensive, individualized services (Tier III).

    Where appropriate, bring in outside partners to provide services identified in the school support plan.
  • Monitor and adjust services.Lead the school support team in regularly monitoring and adjusting services from the school support plan as needed to maximize effectiveness and impact, including monthly and quarterly progress monitoring.
  • Manage an annual budget
    . Every Program Manager is provided with a discretionary supply budget to purchase materials related to their school support plan. Program managers write their budget every school year and manage their spending on their budget.
  • Provide case management:Recruit 10% of enrolled students (between 25-50 students) who need more intensive support to case manage throughout the school year. These students receive Tier II and Tier…
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