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Field Operations Project Leader

Job in Bartlett, Shelby County, Tennessee, USA
Listing for: South Western Communications
Full Time position
Listed on 2026-07-14
Job specializations:
  • Engineering
    Operations Management
  • Management
    Program / Project Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

South Western Communications

South Western Communications, SWC, is one trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. We continuously research and select only the best-in class product collection. We utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction and flawless integration.

At SWC, we strive to exceed your expectations and invest the time and resources into every job because we care about our customers.

Title:
Project Manager - Field Operations

Reports to:

Operations Manager

Full-Time, Salaried with benefit package that includes 401k

POSITION OVERVIEW:

Plans, organizes, directs, and controls project activities required for effective management of detention projects. Supervises installation labor and sub-contractors. Works with financial reports, contracts, management reports, and tools to define project problems to assure project profitability. Responsible for organizing training, developing employees, and for the quality of installation.

KEY DUTIES & RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Plans and schedules engineering, installation, and subcontracting activities on large and/or complex systems or service installed jobs;

  • Maintains current job plans and specifications.
  • Works with engineering department on design and drafting phases of jobs.
  • Coordinates the procurement of materials, supplies, services, and controls timely delivery to job site.
  • Prepares, manages, and executes the project installation plan.
  • Determines from reviewing various sources of information the necessary changes in design, contract price, and installation plan.
  • Implements agreed changes to project scope.
  • Maintains construction schedule and coordinates task scheduling with other trades.
  • Selects and monitors the performance of subcontractors.
  • Keeps self, superiors, and subordinates informed of progress/status of projects.
  • Maintains all digital records relating to jobs including job status, material purchases, contacts, job changes, prints, submittals, quotes, needs assessments, packing list, email correspondence, and other control records.
  • Reviews estimate or assist in estimating projects that the company is bidding.
  • May be called upon to assist in site survey along with sales/engineering to secure accurate estimations.
Implements quality assurance program to continuously improve customer satisfaction;
  • Present a professional image of company when speaking to customers. (all levels)
  • Develops a relationship with the decision maker of our customer.
  • Routinely walks job site to ensure quality installation of company products and updates customer/decision maker of project status in documented format.
  • Responsible for customer satisfaction on projects.
Monitors job status and controls job costs;
  • Provides information to determine labor and material requirements on a daily, weekly, or monthly basis as required depending on the status of the project.
  • Assists management in monthly resource allocation forecasting.
  • Ensures proper job management and cost control by reviewing job financial reports.
  • Reviews the data required for monthly job billings with the office manager.
  • Monitors job reports and works with other management tools to define project problems.
  • Reviews time cards to analyze job performance.
  • Devises a plan of action to remedy job problems and implements plan to ensure project profitability.
Training and development;
  • Studies literature and attends seminars to stay current with regards to products, processes, and materials.
  • Works with installers on job concepts, installation procedures, and product training for their advancement.
Job Closure;
  • Responsible for overseeing as-builds.
  • Responsible for completing all paperwork, ensure PO's are completed, warranty letter is sent, and jobs are turned over to service.
  • Job is 100% billed and revenue is taken.
  • Job close out report is completed.
  • Contact Training Specialist and provide contact information for…
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