Weekend Guest Services Agent

Weekend Guest Services Agent (Saturday and Sunday)

Comfort Suites - Immediate Hiring for Hotel Guest Services Agent

Are you passionate about providing exceptional customer service and ensuring guests have a memorable stay?

Comfort Suites Mt. Juliet, a GOLD award-winning hotel and a franchisee of Choice Hotels International, is seeking a highly skilled Hotel Guest Services Agent to join our loving team. As a part of our family, you will play a crucial role in welcoming guests, managing their information, and ensuring their stay is delightful.

Comfort Suites Mt. Juliet
600 Red Ink Dr, Mt. Juliet, TN 37122, USA

• Ensure accuracy of hotel guest account information through general bookkeeping
• Handle customer complaints effectively
• Coordinate with housekeeping to prepare guest rooms
• Manage room bookings, answer inquiries, and provide information about available rooms and amenities
• Welcome, check‑in, and check‑out guests, distribute keys, and record credit card information

• 1 year of experience in hospitality preferred
• Proficient in Microsoft Office and reservation systems preferred
• High school diploma or equivalent preferred
• Strong communication, time management, and customer service skills

Employee discounts, paid training, and the opportunity to enhance your hospitality skills.