Training Coordinator

Reports To: Learning & Development Manager

Help Build the Team That Changes Lives

We're looking for a Training Coordinator to join our Learning & Development team. In this role, you'll be instrumental in preparing our caregivers and support staff for success by coordinating and delivering high-quality training programs that promote safety, confidence, and person-centered care.

As the primary coordinator for Aegis Crisis Intervention Training
, you'll ensure employees receive the training they need to provide exceptional support while maintaining compliance with organizational and regulatory requirements. If you're an organized, engaging trainer who enjoys making a meaningful impact, we'd love to hear from you.

You'll coordinate and facilitate training programs that support employee development and organizational excellence by:

• Delivering engaging new hire orientation and required training programs that set employees up for success from day one.
• Serving as the Lead Trainer for required certifications, including Aegis Crisis Intervention, CPR, BLS, First Aid, Fire Safety, and HCSP
  .
• Coordinating all aspects of Aegis Crisis Intervention Training, including scheduling classes, managing enrollment, coordinating instructors, tracking certifications, maintaining training documentation, and communicating with operational leaders.
• Scheduling training sessions, managing class rosters, and monitoring attendance to support hiring and operational needs.
• Maintaining accurate training records and ensuring employees and contractors remain compliant with required certifications and training standards.
• Creating engaging learning experiences that accommodate diverse learning styles and encourage participation.
• Evaluating training effectiveness through observation, knowledge checks, and participant feedback while identifying opportunities for improvement.
• Supporting a positive onboarding experience that reinforces our culture, expectations, and commitment to person-centered care.
• Partnering with supervisors to ensure new employees successfully transition into their assigned programs.
• Ensuring compliance with all federal, state, local, and organizational training requirements.
• Collaborating with leaders across the organization to support workforce development initiatives.

We're looking for someone who is:

• Passionate about developing others and creating positive learning experiences.
• An engaging presenter who can connect with a wide variety of learners.
• Highly organized and skilled at balancing multiple priorities in a fast-paced environment.
• A strong communicator who builds trust and credibility across all levels of the organization.
• Detail-oriented with excellent follow-through and a commitment to accuracy.
• Comfortable using Microsoft Office (Outlook, Word, and Excel) and learning new software systems.

Qualifications

Required:

• Minimum of 3 years of training, teaching, or facilitation experience
  , preferably in healthcare, behavioral health, or human services.
• Valid driver's license, current auto insurance, and an acceptable driving record.
• Ability to obtain and maintain all required training certifications.

Preferred:

• Experience supporting HCS, TxHmL, DBMD, or ICF/IID programs.
• Experience coordinating compliance-based or regulatory training programs.

Physical & Travel Requirements

This position combines classroom instruction, administrative work, and travel to training locations.

Candidates should be able to:

• Travel up to 50% of the time.
• Lift up to 50 pounds
  .
• Sit, stand, walk, and occasionally bend, reach, kneel, push, and pull throughout the workday.