End User & Desktop Lead
Job in
Bartlett, Shelby County, Tennessee, USA
Listed on 2026-06-15
Listing for:
EmergencyMD
Full Time, Contract
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
Desktop Support, IT Support, Systems Administrator, Windows Server
Job Description & How to Apply Below
Job Description
Job Title:End User & Desktop Lead
Job Location:
Bartlett, TN (Onsite/Hybrid) Job Type: Contract
Job Description
- Lead and support the desktop support team
- Manage daily desktop support operations
- Handle user accounts, access control, Active Directory, GPOs, and IAM tasks
- Manage Windows laptops and desktops (Windows 10/11 and Windows XP)
- Oversee device deployment, patching, updates, and security
- Use SCCM/MECM and Intune for endpoint management
- Troubleshoot and resolve complex Tier-3 technical issues
- Maintain and secure legacy Windows XP systems
- Help plan migration from old systems to newer hardware/software
- 5+ years of desktop support or endpoint engineering experience
- 2+ years of team lead or management experience
- Strong experience with:
- Active Directory
- GPOs and IAM
- Windows 10/11 and Windows XP/7
- SCCM/MECM
- Intune
- Endpoint deployment and patching
- Security hardening
- Device lifecycle management
- Migration projects
- Advanced troubleshooting skills
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