Senior Manager, Logistics Transformation & Change Management

Role Overview

The Senior Manager, Logistics Transformation will spearhead the transformation of our Warehouse and Transportation networks. This high‑impact leader will be responsible for developing and executing a "best‑in‑class" roadmap that promotes standardization, leverages advanced metrics, and drives continuous performance improvement.

• Provide leadership and direction on business transformation and change management initiatives, ensuring alignment with strategic objectives and effective execution.
• Develop and implement robust change management and business transformation strategies.
• Oversee complex projects and programs with a focus on organizational readiness, change management, and transformation.
• Support overall portfolio governance and prioritization efforts to assess organizational readiness.
• Conduct thorough change impact analyses to assess the effects of change on various parts of the organization and develop appropriate mitigation strategies.
• Present to senior leadership on upcoming projects in the pipeline and guide decision making related to change and transformation.
• Develop and execute enterprise‑wide communication plans to keep stakeholders informed, engaged and supportive throughout the transformation process.
• Identify and engage key stakeholders, fostering collaboration and securing buy‑in for change initiatives.
• Drive the training vision and strategy through partnership with program team members, including train‑the‑trainer, design, and delivery of learning content for successful execution.
• Lead change management team and external resources accordingly to meet organizational objectives.
• Evaluate and monitor the effectiveness of change management and business transformation initiatives and apply process improvements for future adoption.
• Manage the intake process by meeting with project requestors, gathering requirements, gaining the necessary approvals, and creating the project plan.
• Provide project management for multiple complex strategic projects ensuring project success criteria is defined and met while driving the expected return on investment (ROI).
• Assist the project sponsors in optimizing program roadmaps for related initiatives coordinating cross‑functional resource planning.
• Identify potential risks early, develop risk‑management strategies, and implement mitigation plans to address any issues that could impact the success of the program.
• Maintain regular communication with all stakeholders, including project sponsors, team members, and external partners, to ensure alignment, address concerns, and provide updates on progress.
• Continuously improve the Project Portfolio Management (PPM) framework.
• Identify key stakeholders across various departments and levels of the organization, understanding their needs, concerns, and influence on change initiatives.
• Build strong, collaborative relationships with stakeholders, ensuring open lines of communication and fostering a cooperative environment for change.
• Develop and implement strategies to gain stakeholder buy‑in and support for change initiatives, addressing any resistance or concerns proactively.
• Create and maintain a detailed stakeholder map to track engagement levels, influence, and key interests.
• Maintain regular communication with stakeholders through meetings, presentations, and updates to keep them informed and engaged throughout the change process.
• Establish mechanisms for collecting and incorporating stakeholder feedback to continuously improve change initiatives and ensure alignment with organizational goals.
• Assist in the rollout and project governance of project management practices to business and support units.
• Build relationships between the PMO and the business units you support.
• Play a lead role across the department in facilitating lessons‑learned discussions and ensuring that remediation steps are added to our processes and templates.
• Facilitate the development and delivery of training materials for end‑users.
• Implement systems and processes to track progress against Key Performance Indicators (KPIs), ensuring accurate and timely data collection and analysis.
• Prepare and present comprehensive…