Branch Manager - South

About Carrier

Carrier Global Corporation is a global leader in intelligent climate and energy solutions. We are committed to creating innovations that bring comfort, safety and sustainability to life, improving lives through advanced climate solutions in temperature control, air quality and transportation.

Re‑define the HVAC industry with Carrier! We are looking for experienced branch leaders to enhance customer service and growth in the Southern Markets. The role is responsible for leading a team of service technicians and managers in partnership with Sales and Operations to deliver world‑class customer experience.

• Manage P&L and performance across the geographical footprint; proactively view the area monthly/annualy with a 3/5‑year plan.
• Set growth strategy for the market—identify key customers and verticals and execute the strategy to expand the footprint.
• Communicate vision and culture to a team of technicians, service managers and support personnel, fostering teamwork and evolution.
• Implement a culture of safety – be accountable for safety procedures and conduct safety briefings.
• Manage customer escalations and serve as the account manager or leader of multiple accounts and verticals within an area.
• Drive performance management, technician development and corrective actions.
• Manage and reduce attrition through community engagement and local union relations.
• Coach and develop the team and participate in community activities to build the Carrier Brand.
• Proactively communicate to leadership on the state of the business and implemented actions.
• Manage relationships with internal and distribution partners and collaborate with sales leadership to drive growth.

• Leadership experience of a P&L and full accountability for the assigned territory.
• Full medical benefits, retirement, paid time off and competitive wages.
• Company‑provided vehicle or related vehicle program.
• Key safety and PPE benefits.
• Autonomy to execute backed by a dedicated team within a large, world‑renowned company.

• Bachelor’s degree with 6+ years of experience in the HVAC service industry or High School Diploma/GED and 10+ years of experience.
• Valid and current Driver’s License and insurability by the company’s insurance.

• Bachelor’s degree in Business Management, Engineering or related field preferred.
• 6 years of commercial HVAC service leadership or equivalent field service leadership experience.
• Demonstrated leadership capability with ability to develop teams and drive accountability.
• Technical aptitude with understanding of field diagnostics and service execution.
• Strong business acumen with ability to manage financial performance and operational metrics.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with Salesforce, Service Max, ERP/SAP or similar platforms preferred.

The annual salary for this position is between $96,000.00 and $ annually, depending on skills, education, experience and other qualifications.

• Health Care Benefits:
  Medical, Dental, Vision.
• Wellness incentives.
• Retirement Benefits.
• Paid vacation days (up to 15 days), paid sick days (up to 5 days), paid personal leave (up to 5 days) and paid holidays (up to 13 days).
• Birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, military leave and purchased vacation.
• Disability:
  Short‑term and long‑term disability.
• Life Insurance and Accidental Death and Dismemberment.
• Tax‑Advantaged Accounts:
  Health Savings Account, Health Care Spending Account, Dependent Care Spending Account.
• Tuition Assistance.

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at C