Truckload Procurement Manager

Description THE POSITION

This role will be the leader responsible for the people, performance, and culture of the carrier procurement team in the Evans Chattanooga office - hiring the right talent, developing them into producers, holding the team accountable to Evans standards, keeping the office engaged, and growing the truckload side of the business out of Chattanooga. This leader also serves as the senior on-site leadership presence for the office as a whole, including account management - setting the tone, holding the standard on the floor, and flagging issues to the appropriate leader - but does not own headcount, performance management, or termination decisions for reps who report to leadership outside Chattanooga.

• Own carrier procurement in the Chattanooga office: headcount, daily execution, performance, and the environment the team works in.
• Provide day-to-day leadership presence for the full office, including account management - set the tone, hold the standard on the floor, and elevate issues to the appropriate leader.
• Own hiring for carrier procurement - define the profile, run interviews with the assistance of the recruiting team, sell the opportunity, and make the hiring recommendation for every carrier procurement seat in the office.
• Own onboarding and ramp so new hires reach productivity on a defined timeline rather than figuring it out on their own.
• Train and coach the business itself: pricing logic, negotiation, carrier vetting, carrier conversations, and escalation judgment.
• Set clear, written expectations for every carrier procurement seat and manage to them using KPIs, scorecards, and real deal examples.
• Address underperformance on the carrier procurement team early and directly - document it, coach it, and make the termination recommendation when the standard will not be met. For reps outside carrier procurement, document what is observed and hand it to that rep's manager.
• Set and hold the work-ethic standard on the floor in Chattanooga: people at their desks working the phones and the boards through a full day, with covered loads, follow-ups, and commitments closed out before anyone goes home rather than pushed to tomorrow.
• Own engagement and retention on the carrier procurement team: keep the team engaged and bought in, recognize strong performers, build a promotion path, and know why anyone who leaves chose to leave.
• Grow the truckload side of the business through carrier network development, expanding repeat capacity in Evans' core lanes, and increasing loads covered per rep.
• Own the office's carrier procurement growth number and report progress against it, including coverage, volume, and margin performance.
• Stay close to the carriers Evans depends on most, and step into escalations without undermining the rep who owns the relationship.
• Make sure carrier coverage, load setup, and cost decisions in the office meet Evans standards before freight is dispatched.
• Own how the office buys: set expectations on buy rates, benchmark against market and historical lane data, approve exceptions, and coach reps on when to hold, when to walk away, and when to elevate rather than overpay.
• Help build the sourcing strategy for Evans' core lanes - committed and repeat capacity where it makes sense, spot coverage where it does not - so the team is not re-solving the same lanes every week.
• Own the quality of the handoff to Visibility so shipments arrive with the information required to track and manage them.
• Reinforce TMS discipline so carrier activity, rates, notes, and communication history live in the system of record.
• Partner with account management on site and with Sales leadership, Yield, and Visibility off site so the office does not solve problems…