Merchandising Lead

Position Summary:

This role focuses on delivering excellent member service, supervising associates, managing inventory and merchandise presentation, ensuring safety and compliance, and supporting operational excellence within the Sam's Club retail environment.

• Provide member service by acknowledging members, identifying needs, providing guidance and support, and assisting with purchasing decisions.
• Assist management with supervising associates: assign duties, communicate goals and feedback, train on processes, and support the Open Door Policy.
• Receive and stock supplies and merchandise, organize the sales floor, complete paperwork logs, and maintain sales‑floor presentation in line with company policies.
• Maintain facility safety by conducting safety sweeps, following forklift and hazardous‑materials procedures, and reporting unsafe conditions.
• Handle merchandise claims and returns, zone and stock merchandise, set up displays, remove damaged goods, sign and price products, and identify shrink or damages.
• Monitor food and merchandise quality: enforce rotation, code‑dating, product recalls, and sanitation standards across all departments.
• Oversee picking and staging of club pickup orders, ensuring items are selected and staged correctly.
• Develop, communicate, and implement processes to meet business needs, collaborating with managers, coworkers, customers, and partners, and identifying improvement opportunities.
• Promote compliance with company policies, ethics, and safety standards, and assist management in correcting ethical and compliance issues.
• Lead and participate in teams, coordinate and execute work assignments, provide advice, feedback, and support to meet timelines and quality goals.

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

• Experience leading a team and supervising staff, including hiring, evaluating, mentoring, developing, and managing workload.

• Hourly wage range: $21.00 to $29.00.
• Additional premiums: $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed.
• Benefits: medical, vision, and dental coverage; 401(k), stock purchase, and life insurance; paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting); short‑term and long‑term disability; company discounts;
  Military Leave Pay; adoption and surrogacy expense reimbursement.
• Live Better U education benefit covering tuition, books, and fees for associate education programs.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.