Dispatcher​/CSR

Job Description What You’ll Do

• Answer incoming calls, schedule service appointments, and support customers with a friendly, professional attitude.
• Coordinate with technicians and management to ensure smooth daily operations.
• Order parts and make sure all warranty claims are answered
• Maintain organized office systems, new systems implementations and contribute to process improvements.

• Excellent communication and organizational skills.
• A positive, team-oriented mindset and strong attention to detail.
• Motivation to learn and grow in a fast-paced, customer-focused environment.
• Experience in office management, dispatch, or car is a plus.
• Comfort with technology (Microsoft Office, Quick Books, or CRM systems).
• Experience with Service Titan

• Competitive pay based on experience ($42K – $55K).
• Paid training and clear opportunities for advancement.
• Supportive, family-style culture with room for personal and professional growth.
• Team events, community involvement, and company perks.
• 401K and PTO

You’ll join a company that values people over titles and results over politics
. At Good Day Garage Doors, your ideas matter, your work is recognized, and your growth is part of our mission.