Jackson Plumbing, Heating & Cooling - HVAC Service Technician

Compensation Details

$26.00 - $30.00 per hour plus commission opportunities for a combined range of $60K-100K per year + $2,500 Sign‑On Bonus.

• Provide an exceptional experience through efficient and accurate service and effective communication.
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam and hot water‑based systems, oil, high velocity, ductless, and more.
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment.
• Maintain required truck inventory necessary to complete all flat rate repairs.
• Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes.
• Assist in the development of junior service technicians.
• Follow all UIC systems and administrative details as they relate to the service department.

• 3+ years of HVAC service experience (REQUIRED).
• EPA Universal Certification.
• Strong knowledge of HVAC industry best practices and building codes.
• Proficient in all aspects of HVAC function.
• Must have a driver’s license with a clean record.
• Able to pass a background and drug screening check (random testing may occur).
• Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best.
• Able to cultivate relationships with customers.
• Strong work ethic: reliable, dependable, punctual.

• Physically able to work on HVAC units, including settings with extreme cold or extreme heat, depending on the time of year.
• Prolonged periods of standing, kneeling, crawling, or climbing ladders.
• Must be able to lift 50 pounds at a time.

• Incentive/Commission/Bonus opportunities (based on role/grade level).
• 401(k) retirement savings plan with matching company contributions, eligible on your first day.
• Comprehensive health coverage (medical, dental, vision, company-paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse merchandise discount.
• Paid time off & paid holidays (depending on role and month of hire).
• Career growth and opportunities within several channels (plumbing, heating, cooling, electrical, handyman, customer service, and others).
• Robust Employee Assistance Program providing professional assistance for personal, legal, financial, work, childcare, and elder care support.

Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.