Residential Shift Supervisor

Residential Shift Supervisor – Youth Behavioral Health

Location:

Bartlett, TN

Department:
Operations

Job Type: Full-Time

Pay: $20.00 - $21.63 per hour

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at‑risk youth. Bartlett Primary Assessment Center in Bartlett, Tennessee is a short‑term, trauma‑informed assessment facility serving youth in need of stabilization and behavioral evaluation.

Youth typically remain in care for approximately 30 days, during which they receive structured intake, education, multidisciplinary assessment, and life skills programming. Small group settings support emotional safety, initial stabilization, and planning for an appropriate subsequent placement.

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
• Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
• Monitor facility security and ensure compliance with state regulations and agency policies
• Oversee youth behavior management, review incidents, and investigate grievances
• Supervise medication administration and ensure accurate documentation
• Assist with youth appointments, transports, and intake/discharge procedures
• Communicate regularly with leadership regarding staffing, safety, and operational concerns
• Conduct security checks, monitor electronic systems, and oversee room searches as needed
• Provide emergency response coordination during incidents such as fire or severe weather

• Maintain a high standard of role model behavior for youth
• Participate in required training and professional development
• Report incidents or concerns regarding youth safety or staff conduct
• Document shift events, staffing updates, and incidents according to policy
• Perform other duties as assigned or needed

• High School Diploma required;
  Bachelor’s Degree preferred
• Minimum of 3 years’ experience working with youth in a residential setting required
• Prior supervisory experience preferred
• Ability to assess youth with substance abuse, mental health, and trauma history
• Must pass background check and drug screening

• First Aid/CPR certified (or ability to obtain during probationary period)
• Strong leadership, supervision, and conflict resolution skills
• Excellent written and verbal communication
• Ability to collaborate with law enforcement, probation, courts, and caseworkers
• Sensitivity to cultural, gender, and individual differences

Must be physically healthy and emotionally stable. Ability to engage with youth, participate in activities, and intervene physically if needed. Must be free from communicable diseases as defined by the state. Ability to pass evaluations for physical techniques and written certification exam.

• Valid driver’s license and safe driving record required
• Must meet state criminal background check requirements
• Must be at least 21 years of age
• Ability to work extended, evening, and/or weekend hours as needed

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with immediate vesting
• Paid time off (PTO) and 7 paid holidays (Earn 4 hours of PTO each pay period)
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

• Be part of a team making a difference in the lives of vulnerable youth
• Gain experience in a growing field of youth mental health and residential care
• Work in a secure, structured, and supportive treatment environment
• Develop your skills through training, mentorship, and advancement opportunities

Youth Opportunity is an Equal Opportunity Employer.