SENIOR CLERK

tool

state of florida department of transportation

job posting description

126 / facilities management

open competitive

full-time

contact person: terry gasperson

contact phone number:

contact email address: terry.gaspersonte.fl.us

hiring salary: $1,607.98/biweekly/ $41,807.65 annual

join fdot and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the florida transportation system.

requisition no: 868508

agency: department of transportation

working title: senior clerk -

pay plan: career service

position number:

salary: $35,536.51 - $45,988.42

posting closing date: 01/20/2026

the mission of the florida department of transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

as a onefdot team, we serve the people of florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

senior clerk/transportation support/facilities management
this position will provide receptionist and front desk support for dot facilities by greeting visitors, controlling building access, issuing badges, maintaining logs, and operating security equipment. Answers and routes main switchboard calls, provides routine public information, and makes referrals as needed. Manages work orders in servicenow, coordinates conference room calendars, maintains phone directories, and processes pcard transactions and reconciliations as a secondary account holder.

Performs other duties as assigned.

through cooperation, coordination and collaboration among the onefdot team, you will be contributing to a strong and empowering culture of trrec: trust, relationships, respect, empowerment, and communication.

fdot encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

fdot district one, 801 n broadway ave, bartow fl. 33830

$1,607.98/biweekly - $41,807.65/annually

perform a variety of receptionist duties to include assisting visitors coming to or calling department of transportation (Use the "Apply for this Job" box below). while also controlling access into dot buildings as a security measure. Duties include greeting visitors, issuing visitor badges, and allowing access into facilities according to established security guidelines. Direct visitors to meeting locations within department facilities or contact meeting organizers to escort attendees to meetings within secured areas of the facility.

Maintain accurate visitor logs and inventories of visitor badges. Maintain desk procedures that cover security measures in place to control building access, receptionist, and switchboard duties.

answer all incoming calls to the district’s main switchboard and transfer calls to appropriate department personnel. Assist callers with referrals/transfers to other state agencies based upon the subject of the call.

provide information of a non-technical and routine nature to the general public, local and state officials, contract personnel, or clients of the state as to services rendered by this or other state agencies and assist the public with questions or directions regarding other government agencies, meetings and collect pertinent information to be able to do so.

manage and assign work orders through the service now portal.

manage and organize conference room calendars with outlook.

maintain an accurate telephone directory. Responsible for accurately updating, maintaining, and following front desk and switchboard operation procedures.

operate security equipment in use at the receptionist desk, which may include surveillance equipment, badge making equipment, cameras, radios, and electronic access…