Case Management Support - Prevention & Diversion

This is a professional position responsible for providing administrative and clerical support to the prevention/diversion team. This position will be responsible for facilitating transfer of dependency cases to ensure children achieve timely permanency. This position will directly provide connections/support for children and adults with mental health, substance abuse and behavioral health needs.

Establish and maintain positive working relationships with internal and external customers

Complete pre-work to assess the readiness of case transfers, determine which providers and services can be implemented timely and to ensure the case management organizations assigned are prepared and supported in becoming the primary worker on the cases

Review case history to ensure all placement options for the youth have been explored and discussed

Participate in and/or lead case transfer staffings

Track and maintain case transfer tracking data

Create and submit monthly/annual case transfer reporting data to the manager

Provide connections and support for mental health, substance and behavioral health needs of children and adults

Provide monthly roll up reports for the department to submit to the program manager

Assist with coordinating calendars/schedules for the prevention/diversion staff

Assist the prevention/diversion team by submitting referrals and engaging providers

Review and maintain community services material and assist in identifying gaps in services

Create surveys, evaluations, and registration forms as needed for staffings and/or training

Identify and connect with providers who offer services to HFC clients

Collect receipts and organize credit card transactions to be submitted to the Chief Financial Officer

Develop a resource pool for speakers, venues and gather other community service-related materials

Serve as backup to provide onboarding training for new employees

Perform other duties and special projects as assigned

High School Diploma or GED equivalent required. Bachelor’sdegree in a related field preferred.

One year experience in the child welfare system, training, education, and/or customer service experience is preferred. Administrative organizational skills and computer literacy are essential.

Excellent benefits package with tuition assistance, domestic partner coverage, retirement and generous paid time off.

Drug free workplace. Drug testing required. EOE/M/F/D/V.