Senior Network Analyst

Overview

INFORMATION TECHNOLOGY DIVISION

SENIOR NETWORK ANALYST

PG 25 EXEMPT $83,595 - $87,774 ANNUALLY

Employee Benefits

• Direct Deposit, Bi-Weekly Pay Checks
• Medical, Dental, Vision
• Life Insurance
• FRS Retirement
• 10 Paid Holidays
• Paid Time Off
• Tuition Reimbursement
• Education Incentives
• Deferred Compensation Plan
• Wellness Incentives
• Employee Assistance Program (EAP)
• Free Employee Gym
• Free Employee Health Clinic

Main Function

This position works within the Polk County Information Technology Division (IT) and reports to the Network Supervisor under the Information Technology (IT) Director. This is a professional position that performs tactical and strategic information technology work that requires the employee to produce expert analytical and technical work products in support of Polk County divisions and other affiliated government organization’s computerized networks.

The employee must be able to solve complex business problems with technical solutions and identify and resolve complex technical work problems. Work requires creative and original thinking, working with technical staff and senior management to determine hardware, software, and system functional requirements to maintain operations and production, as well as achieve business objectives.

Required skills include expert proficiency in planning as well as coordinating and implementing one or more of the following areas: data networking (LAN, WAN, Internet, wireless, and broadband), network infrastructure, Storage Area Network (SAN), server virtualization (VMware or Hyper-V), server administration (blade, rack, tower), Windows Server administration (2019 and/or greater), or security administration. Demonstrated expert-level project management skills and knowledge of Project Management Methodology and best practices as a team player capable of mentoring junior team members effectively.

The Senior Network Analyst for Microsoft 365 Cloud Services plays a critical role within the Network Operations Team with ownership of Exchange, Teams, SharePoint, One Drive, and non-identity M365 policies and compliance. This position is responsible for the design, security, availability, and ongoing optimization of the Microsoft 365 ecosystem across the organization. This role goes beyond day-to-day administration and focuses on tenant architecture, identity and access strategy, security posture, automation, governance, and cross-platform integrations.

This position serves as a technical authority for the Microsoft 365 ecosystem, partners closely with security, infrastructure, leadership teams, and drives modernization initiatives using Microsoft cloud technologies.

Messaging and Collaboration Services

• Manage Exchange Online configuration and operations, including:
• Mail flow configuration
• Transport rules and connectors
• Shared mailboxes and resource mailboxes

• Administer Microsoft Teams:
  • Teams and channel lifecycle management
  • Configuration of Teams policies and settings
  • Support for meetings and collaboration features

• Manage SharePoint Online:
  • Site collections and hub sites
  • Permissions management per established governance models
  • Storage allocation and optimization

• Enforce Microsoft 365 governance standards related to:
  • Site and team creation
  • Naming conventions
  • Retention configurations as defined by policy owners
• Manage lifecycle processes for:
  Teams, groups, and SharePoint sites
• Mailboxes and distribution lists
• Ensure configuration consistency across the tenant.

• Develop and maintain automation using:
  • Power Shell
  • Microsoft Graph (administrative operations only)
• Streamline onboarding, offboarding, and service request fulfillment processes.
• Reduce manual administrative tasks through scripting and standardized workflows.

• Support collaboration services in alignment with public records and records retention requirements as defined by policy and legal teams.
• Assist with content organization and platform configuration to support public records requests and audits.
• Coordinate with records management staff on…