Police Technology and Equipment Specialist

This is a highly technical position responsible for specialized computer applications in support of the function of the police department's goals and objectives. The performance of essential functions of the position requires a background closely related to the functional responsibilities of the department combined with the technical dimensions associated with computerized information systems. This position manages and supports technology‑related equipment and systems, including Axon body‑worn cameras, in‑car camera systems, and evidence management platforms, used in law enforcement activities.

Work activities involve contact with the public, City officials, and employees.

• Works with and assists the IT Department in the planning and organizing of data systems management functions to support the police department's mission utilizing functional literacy and technical expertise.
• Learns the supported computer applications specific to the police department, including understanding their interrelationship and dependencies, working with the IT Department as required.
• Works with vendors to maintain and support designated applications, performs or installs upgrades to equipment as required by vendor, and coordinates implementation and training related to new features as released.
• Identifies and considers both the business and the technical needs of customers to provide quality solutions that meet the user's needs.
• Ensures that solutions implemented align with the supported specific departmental mission.
• Configures assigned computer applications to achieve desired results.
• Determines facility, equipment, and supply requirements for data systems activities to facilitate analysis, reports, forecasts, estimates, computations, records maintenance, and department operational needs.
• Maintains necessary records and prepares reports and documentation.
• Develops relationships with business units, external consultants, and vendors, as required or directed by department supervision/management.
• Assists in interpreting laws, rules, regulations, policies, and procedures as they affect the organizational mission.
• Identifies project requirements, determines appropriate courses of action, and organizes data to prepare reports supporting existing or proposed policies and ordinances.
• Performs high‑level troubleshooting of technical issues related to assigned application functionality.
• Tracks and follows assigned program or computer application issues through to resolution; communicates to all stakeholders.
• Assists in researching and developing computerized solutions to business and operating needs of the public safety departments using desktop spreadsheet, database, and word processor systems.
• Assists the IT Department in implementing, supporting, and maintaining new computer software packages.
• Manages application projects of simple to moderate complexity, which may include sub‑components of larger‑scale projects as directed by Management, in coordination with the IT Department.
• Tests, analyzes, and maintains assigned computer applications, such as Axon, Flock, etc., coordinating with vendor support components and the IT Department as needed.
• May be required to work alternate hours as necessary for the efficient operation of the department.
• May require 24/7 availability in support of Mission Critical applications.
• Position is designated as Mission Critical.
• Oversees a comprehensive inventory of body‑worn cameras, in‑car video systems, TASERs, signal devices, VR equipment, and related accessories, ensuring all items are accounted for, functional, and ready for deployment. Assists with installations of in‑car video equipment, performing tasks such as wiring, fuse replacement, and mounting cameras as necessary.
• Delivers onboarding and certification training for new users of Axon products. As a certified TASER Instructor, provides additional training on TASER and Virtual Reality use, ensuring all personnel understand safe and effective equipment handling.
• Reviews monthly footage from body‑worn cameras, in‑car video systems, and interview recordings, confirming operational integrity and reliability of captured evidence.
• Reviews…