Service Manager

Camping World is seeking a Service Manager to join our growing team. We are seeking a dynamic leader and team builder to deliver the highest level of customer satisfaction and profitability at our growing Service Center.

• Ensure a consistently high level of internal and external customer satisfaction throughout the service department.
• Drive profitability through increased sales, gross profit, P&L management, and labor cost control.
• Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices.
• Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy.
• Create and maintain strong working relationships with external vendors.
• Meet or exceed monthly budget projections.
• Maintain a safe and functional working environment.

• Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred.
• Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment.
• Knowledge of RV's and RV systems is a plus.
• Strong written and verbal communication skills.
• Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.).
• Intermediate or better skills in MS Office (Word, Excel, Outlook).
• Ability to read and analyze P&L reports.
• Valid driver's license required.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Periods of standing, stooping, crawling, and bending.

Pay Range: $55,400.00-$85,000.00 Annual. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $20,000 - $40,000.

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On the job training opportunities
• Full-time associates: comprehensive benefit package including medical, dental, vision and more
• Part-time associates: access to dental & vision coverage
• Visit  for more information

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.