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Family Support Facilitator

Job in Bartow, Polk County, Florida, 33830, USA
Listing for: One Hope United
Full Time position
Listed on 2026-05-04
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services, Mental Health
  • Healthcare
    Community Health, Family Advocacy & Support Services, Mental Health
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

We value our Hope Members . The pay needs to be right and relevant to the position . We conduct regular compensation a nalysis to reward our team fairly .

Generous Vacation

Work and life balance is important to us ! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and new to this year…1 mental health day.

Our package is robust with Allied Insurance ( m edical, d ental , v ision ) , 403b Retirement – 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short-Term and Long-Term D isability options , Life Insurance, and Pet Insurance.

Tuition Assistance

We want Hope Members to learn and grow . We offer up to $2,500 annually in tui tion reimbursement. OHU support s educatio n al endeavors .

Professional Development

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in-service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position: Family Support Facilitator

Location: Bartow, FL

Job :8742

# of Openings:1

Job Summary

The Family Support Facilitator provides direct services to clients identified by the funding Source. This includes in-home and community with clients, resources and community partners, with the goal of providing support services to moderate and high-risk families, to reduce the likelihood of a future incidence of maltreatment and involvement with the child welfare system. The Family Support Facilitator will be trained in the use of Solutions Based Casework and Family Team Conferencing, in addition to other assessments.

These methods will be the primary manner in which work with the family is performed. Principles of strength-based work, family engagement and risk management will be performed in the daily work. Documentation will be maintained routinely as part of the work with each family.

Job Duties
  • Learns the concepts and principles of Solution Based Casework and Family Team Conferencing, as well as assessments and is able to implement and monitor these assessments in working with the family and in overall case discussion with Supervisor and professionals.
  • Attend and participate in meetings, both internally and externally to the agency, community providers, partners and families.
  • Demonstrate the ability to utilize creative and flexible problem solving to meet the family needs.
  • Reviews all intake information of clients referred.
  • Ensure community services and treatments are delivered and customized to meet the individual needs of the family by building on protective capacities, resiliencies, strengths and learning problem solving skills to divert further involvement with child maltreatment.
  • Works with the families to navigate transportation solutions to meet service's needs, including connection with available community transit options.
  • Ensures a culturally competent service delivery system to each family and client.
  • Observes and submits accurate documentation on the services provided and the functioning of individuals and families as required by specific job or department, including entering in the FSFN database, as required by contract and for Internal Quality practices.
  • Staff all cases weekly or as required by program with supervisor.
  • Builds alliances and partnerships with community providers.
  • Adheres to all applicable policies and procedures of One Hope United.
  • Complete trainings as required by One Hope United and the lead Community Based Care agency.
Qualifications
  • Bachelor’s degree required and two years of experience
  • State of Florida Child Welfare Certification (CWCM) preferred, but not required
  • Must have reliable transportation and willing to drive daily for work-related purposes.
  • Ability to be culturally diverse required
  • Bi-lingual in Spanish or Creole preferred

Other: Reliable transportation, valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

Physical Demands & Work Environment

The physical…

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