Senior Coordinator Distribution Europe

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

The Distribution Sr. Coordinator is responsible for the smooth running of distribution operations in compliance with established Standard Operating Procedures (SOPs) and GDP requirements. The role manages Order to Cash operations (customer orders, deliveries, pricing, tenders, invoicing, and dunning) as well as Customer Master Data through its whole lifecycle (data creation, validation, maintenance, revalidation, and deactivation). The role acts as the main contact for 3PLs and BeOne Medicines stakeholders (BeOne Finance, Quality, Supply Chain, Regulatory, in‑country Commercial teams) on all distribution‑related activities.

As such, key to the role is the ability to provide pro‑active communication.

• Closely collaborates with Third‑party Logistics (3PLs) to ensure that all orders are processed and shipments are delivered on time.
• Provides support to the 3PL on orders and shipments.
• Ensures effective communication with customers and provides information and resolutions in a timely manner.
• Monitors allocation / quota / suspicious orders and shortage risk.
• Processes credit notes, debit notes and product returns.
• Supports collection of order‑to‑cash data and reports.

• Sets up new customers and updates existing ones ensuring BeOne master data is accurate.
• Runs regular sanity checks to ensure customer data accuracy and completeness (Payment Terms, Incoterms, Tax codes, credit limits, complete order/billing execution).
• Timely plans, executes and documents the annual customer revalidation, ensuring compliance with GDP requirements and country‑specific documents/licenses.

• Logs distribution incidents and analyses data to optimize operations in scope (incorrect orders, customer address, shipping methods, delayed shipments, etc.).
• Initiates quality deviations in Veeva QMS for events impacting the quality or safety of BeOne products (product returns, damages, etc.).
• Helps maintain up‑to‑date SOPs and WIs.

• Supports Order to Cash operational readiness for new country launches, New Product Introduction, or new distribution models.
• Supports global projects such as system enhancements and new feature development (SAP, EDI, Veeva) aimed at simplifying distribution operations.
• Helps identify standardisation and optimisation opportunities for distribution processes across Europe, with a focus on lead time, quality, costs and customer experience.
• Assists in the analysis and reduction of distribution costs in collaboration with the Finance and Supply Chain teams.
• Participates in SLA (Service Level Agreement) and performance reviews with logistics providers, helping to ensure service level targets are met.

• Associate degree and/or equivalent.
• 5+ years of work experience in the pharmaceutical industry required.
• English required; any other major European language a plus.
• SAP SD/MM experience.
• EDI knowledge.
• Veeva knowledge is a plus.
• GDP knowledge.
• Understands basics of temperature‑controlled shipments (ambient and cold chain).
• Ability to prioritise and focus on detail.
• Proactive attitude with sense of initiative.
• Solution‑oriented and customer focus.
• Track record of making things happen.

Standard computer skills required (MS Office); SAP; ideally a QMS.

Fluency in both verbal and written English and any other European language.

Approximately 10% of time.

 CHF –  CHF.

• Fosters Teamwork
• Provides and solicits honest and actionable feedback
• Self‑Awareness
• Acts inclusively
• Demonstrates initiative
• Entrepreneurial mindset
• Continuous learning
• Embraces change
• Results‑oriented
• Analytical thinking / data analysis
• Financial excellence
• Communicates with clarity

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.